Shipping policy

Shipping Policy

Effective Date: July 30, 2025

Shipping Methods & Timeframes

Standard Shipping: 5-14 business days

Shipping Costs

Shipping Costs are free for all orders.

Processing Time

Orders are typically processed within 3-5 business days. Processing time is separate from shipping time and refers to the time it takes to prepare your order for shipment.

Shipping Locations

We currently ship to all 50 United States and select international locations. International shipping times and costs vary by destination.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our website or the carrier's website.

Delivery Issues

If your package is lost, damaged, or delayed, please contact us immediately at delapansmail@gmail.com or (302) 745-9145. We'll work with the carrier to resolve the issue.

Address Accuracy

Please ensure your shipping address is accurate. We are not responsible for packages shipped to incorrect addresses provided by the customer.

Contact Information

For shipping questions, contact us at:
Email: delapansmail@gmail.com
Phone: (302) 745-9145
Business Hours: Monday-Friday, 9 AM - 5 PM PST